Terms of Service

Clarad.ai makes short-form video ads with artificial intelligence. You choose a template, give us your brand materials (logos, b-roll, music, guidelines and similar), and we generate, edit and deliver finished ads, once or on a schedule you set.

We add, change and remove features and templates over time. Because the ads are generated by AI, no two orders come out the same, and we do not promise any particular result.

You must be at least 18 and using Clarad.ai for a business. Give us accurate information, keep your sign-in details private, and tell us at [email protected] if you think someone else has used your account. You are responsible for everything done under your account.

If you sign up on behalf of a company, you confirm you are allowed to accept these terms for it, and “you” means that company.

Orders are paid for in tokens. The pricing page shows what each thing costs in tokens and what each plan includes. Tokens are spent when an order is placed and returned if we cancel it or it cannot be made.

Subscriptions are month to month and renew automatically each month until you cancel. Cancelling stops the next renewal; you keep access until the end of the month you have paid for. Payments are processed by a third-party payment provider, and we never see or store your full card number.

Unused tokens roll over from month to month while your subscription is active. If your subscription ends, we keep your token balance for at least 90 days (see section 13).

All sales are final. We do not give refunds for ads that have been delivered, or for fees already paid, except where the law requires it. Tokens have no cash value and cannot be transferred. We may change prices with advance notice; the new price applies from your next billing month.

You keep ownership of everything you upload or write for us: logos, b-roll, music, end cards, disclaimers, brand guidelines, scripts and dictionaries (“your materials”).

You give Clarad Digital LLC permission to store, copy, edit and process your materials, and to pass them to the service providers named in our Privacy Policy, to make and deliver your ads and to run Clarad.ai. We never add images or other files you upload to anything shared with other customers.

We may also use information about how you use Clarad.ai, such as which ads you rate highly and the options you choose, to improve Clarad.ai for all customers. Where we do this across customers, we use it in aggregated or de-identified form.

You promise you have the rights to everything you upload, including licences for any music and footage, and permission from anyone who appears in it.

Between you and us, you own the finished ads we deliver to you and may use them for any lawful purpose, including paid advertising.

The people in your ads are generated by AI. They are not real people, and any resemblance to a real person is coincidental.

The law on who owns AI-generated material is unsettled, so we cannot promise that an ad can be protected by copyright, or that similar material will not be generated for someone else.

Clarad.ai is a tool. It makes what you ask for, and you decide what to make and what to do with it. We do not review your ads, and we are not responsible for their content or for how, where or why you use them.

Making sure your ads follow the law, the rules of every platform you run them on, and any rules of your own industry or company is entirely your responsibility. Tools such as disclaimers are there for your convenience; whether and how you use them is up to you.

You must not use Clarad.ai to:

• do anything illegal, or break anyone's rights, including intellectual property and privacy rights;
• impersonate a real person, or show a real person without their consent;
• interfere with, overload, scrape or reverse-engineer the service; or
• resell access to Clarad.ai without our written agreement.

We may refuse, pause or cancel an order, or suspend or close an account, if we believe it is being used for anything illegal or otherwise breaks these rules.

While your account is in good standing, we give you a limited, non-exclusive, non-transferable licence to use Clarad.ai for your own business, as these terms allow.

Clarad.ai itself, including its software, templates, workflows, design and branding, belongs to Clarad Digital LLC and is protected by law. Apart from your ads and the licence above, these terms give you no rights in it.

We use outside providers to host Clarad.ai and to generate images, video and scripts. Their services can change, slow down or become unavailable, which can delay an order or change how an ad looks. They also apply their own content rules and may refuse some requests. We are not responsible for their services, but if a provider problem means we cannot make an order, we return its tokens.

Our Privacy Policy explains what we collect and how we use it.

Email us at [email protected]. We make reasonable efforts to reply promptly but do not promise a response time.

You can stop using Clarad.ai and cancel your subscription at any time. We may suspend or close your account if you break these terms, if we are required to by law, or if we stop offering the service.

If your subscription ends, we keep your account, product profiles, uploaded materials and token balance for at least 90 days, so you can come back without starting over. After that we may delete them. You can ask us to delete them sooner at [email protected].

Sections 5, 6 and 14 to 18 continue to apply after an account closes.

Clarad.ai is provided “as is” and “as available”. To the fullest extent the law allows, we make no promises that it will be uninterrupted or error-free, that its output will be accurate, or that your ads will perform.

To the fullest extent the law allows, Clarad Digital LLC is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the six (6) months before the claim.

You will defend and cover Clarad Digital LLC, its owners and staff against claims, losses and costs (including reasonable legal fees) arising from your materials, your ads, how you run them, or your breach of these terms.

Before bringing a claim, email us at [email protected] and give us 30 days to try to resolve it.

Any dispute not resolved that way will be settled by binding arbitration under the rules of the American Arbitration Association, in Washington, except that either side may bring a claim in small claims court. You and we each give up the right to a jury trial and to bring or join a class action.

These terms are governed by the laws of the State of Washington, without regard to its conflict-of-law rules.

We may update these terms. We will post the new version here with a new effective date, and email you about significant changes. Using Clarad.ai after a change takes effect means you accept it.

Clarad.ai is operated by Clarad Digital LLC. Questions about these terms: [email protected].